Internet
Isn’t the internet fantastic? I was with a friend last night (and he hates computers) and we were talking about hiring motorcycles in Australia. He said he knew of a shop that hired them but couldn’t remember the name, just the town it was in. I found it for him on google in about 10 seconds, and he was amazed! I don’t know how anyone manages without this incredible resource.
We used it extensively in our stone fireplace business. We obviously have a website, but we also use email for instant quotations for our customers, and we also send them drawings of the stone fireplace that we have designed for them.
There is rarely a question that the Internet cannot yield an answer to. Just try it: think of something you’d like to know, and type that question into Google. You’ll most likely get an accurate answer.
I was looking for some shippers to send a couple of special stone fireplaces to the US. Google soon gave me several names one of which did exactly what we want and who is collecting the stone fireplaces tomorrow. Before the Internet, it would have taken ages to do that.